Complaints
As a RICS regulated firm, we have in place a formal Complaints Handling Procedure. If you wish to make a complaint concerning residential property, managed by HLM, please refer it to
professionalservices@hlmproperty.com. If you wish to make a complaint about any other matter, please contact our Claims and Complaints Manager; David Gilbert, in the first instance, he can be contacted on
dgilbert@lsh.co.uk